Payment methods and paying your bill
Whether you want to pay by Direct Debit, make a one-off payment online, use our 24-hour payment line, pay by bank transfer or even pay in cash, you've got options.
The quickest and easiest way to pay your TalkTalk bill is by Direct Debit. But if that doesn't work for you, we've made it easy to choose a payment method that fits around your life.
Need to make a payment right now? Looking for the TalkTalk payment line number? Want to know how long payments take to reach your account? You'll find everything you need below.
If you're worried about paying your bill, don't struggle in silence. Talk to us. We'll always strive to work with you and find the right support.
Paying by Direct Debit
Direct Debit is the easiest way to pay your TalkTalk bill.
Once it's set up, your monthly payment is collected automatically, helping you stay on top of your account without having to remember payment dates.
Why choose Direct Debit?
With Direct Debit you can:
- Pay automatically each month
- Avoid missing payment dates
- Manage your payments online
- Spend less time worrying about bills
- Keep your services running without interruption
It's a simple ‘set it and forget it’ way to manage your TalkTalk account.
Setting up or managing your Direct Debit
You can set up, update or manage your Direct Debit through My Account.
To get started:
- Sign in to your TalkTalk account
- Go to Manage Payment Method
- Follow the on-screen steps
- Confirm your bank details
Pay your bill over the phone
Want to pay your TalkTalk bill by phone?
Our automated payment line is available 24 hours a day, 7 days a week, so you can make a payment whenever it suits you.
Call our 24-hour payment line: 0345 172 0040
Before calling, make sure you have:
-
Your TalkTalk account number
-
Your debit or credit card details
-
Your billing information, if requested
Most card payments made through the payment line are applied quickly to your account.
Where can I find my TalkTalk account number?
You can find your account number:
- On your monthly bill
- In My Account
- In the TalkTalk App
Having your account number ready helps us process your payment faster.
Pay via the TalkTalk App
The TalkTalk App puts your account in your pocket.
You can:
- View your latest bill
- Check your balance
- Make a payment
- Use Apple Pay
- Use Google Pay
- Manage your account on the go
If you're looking for the fastest way to make a one-off payment, the app is a great place to start – as well as giving you a quick, easy way to manage other elements of your account.
Make a one-off payment online
Need to make a payment today? No problem.
You can make a one-off payment online through My Account using your preferred payment method.
Make a payment using Google Pay
If Google Pay is enabled on your device, you can make a secure payment in just a few taps.
Benefits include:
• Faster checkout
• No need to enter card details each time
• Secure authentication
• Instant confirmation
Make a payment using Apple Pay
Apple Pay offers a quick and secure way to pay your TalkTalk bill from a compatible Apple device.
Simply:
1. Sign in to My Account or the TalkTalk App
2. Choose Apple Pay at checkout
3. Confirm payment using Face ID, Touch ID or your device passcode
Make a one-off payment in My Account
You can also make a single payment using a debit or credit card.
To pay online:
1. Sign in to My Account
2. Select Make a Payment
3. Enter your payment amount
4. Confirm your card details
5. Submit your payment
Important: If you already pay by Direct Debit, making a one-off payment close to your collection date may not stop your Direct Debit from being taken.
If your Direct Debit payment date is approaching, allow enough time for your payment to be processed before making an additional payment.
Other ways to pay your bill
Prefer a different payment method? We've got you covered.
Bank transfer
When making a transfer, make sure you include:
• Your TalkTalk account number
• The correct payment reference
• The full payment amount
| Payment Detail | Information |
|---|---|
| Account Name | TalkTalk Telecommunications Ltd |
| Sort Code | 40-02-50 |
| Account number | 61299565 |
| Payment Reference | Your TalkTalk Account Number |
Processing time: Up to 5 working days.
Pay by cash
If you'd rather pay in person, you can pay using cash at participating:
• Payzone locations
• Post Office branches
Take your printed bill with you, as it contains the barcode needed to process payment.
Processing time: Typically up to 5 working days.
Pay by Cheque
You can also pay by cheque.
Please:
1. Make the cheque payable to TalkTalk Telecommunications Limited
2. Write your TalkTalk account number on the back
3. Send it to the payment address shown on your bill
Processing time: Allow up to 7 working days for delivery, processing and clearance.
Struggling to pay your bill?
We understand that, sometimes, situations can suddenly change. Don’t worry, if you're finding it difficult to keep up with payments, we have ways to help.
The sooner you contact us, the more options we may be able to offer.
Visit our Payment Support page for help and guidance on managing your account and understanding the support available.
Nobody likes bill worries. Let's tackle them together.
Payment support
FAQs
What is the easiest way to pay my TalkTalk bill?
Direct Debit is the simplest and most convenient payment method because payments are collected automatically each month.
Where can I find my TalkTalk account number?
You'll find your TalkTalk account number on your bill, in My Account and in the TalkTalk App.
How long does it take for a payment to show on my account?
Payment times vary depending on how you pay. Card payments are usually quicker, while bank transfers, cash payments and cheques can take longer to process.
Can I make a one-off payment if I have a Direct Debit?
Yes. However, if your Direct Debit collection date is close, the Direct Debit payment may still be taken. Always allow enough time for payments to be processed.
What should I do if I'm struggling to pay my bill?
Visit our Payment Support page as soon as possible. We're here to help and can talk you through the support options available.