Setting up your TalkTalk TV Box
With our handy setup guide you’ll be enjoying your TV service in no time. Simply follow our easy, step-by-step instructions below. You'll need to make sure you follow all the steps, including connecting to your router, in order to enjoy your TV service.
TalkTalk TV Hub Setup
Slide plug in
Insert the power supply into your TV box and plug into the wall
Insert HDMI cable into your TV box and the other end into a spare HDMI port on your TV
Disconnect the TV aerial cable from your TV box or old TV box and plug it directly into your new TV box
Turn on your power switch at the wall
Switch on your TV, press the source or input button on your TV remote, and select the HDMI port you plugged your TV box into
Peel the plastic off your new TV box remote and remove the pull-tab from the battery compartment
Simply follow the on-screen instructions to complete your set-up
If you use an Android phone then a quick set up option is available. This will automatically add your Wi-Fi details and Google account information from your phone. You can also select which apps you want to install on your TV Box. For a quicker set up you can unselect apps you don't want to install.
If you don’t have an Android phone, then select Skip to enter the following details manually.
Make sure your Android phone has 'Location Services' turned on during the TV Hub setup. For more information on this on, take a look in the Google Guide Books article.
What's in the TV Hub box
TalkTalk TV Hub
HDMI cable
Power supply:
(make sure you have a spare plug
socket within 1.5 metres of your TV)
Remote control (batteries included)
Ethernet cable:
(in case you want to connect
directly to your Wi-Fi Hub)
Aerial cable: This is not included and you'll need to have one ready for installation to connect between your wall socket and TV Hub. This is normally an existing cable that's connected to your TV or existing TV box. You'll also need a working rooftop TV aerial (not provided by TalkTalk) to watch Freeview channels. Please see our article for more information.
Please use the power supply cable provided with your new TV Hub and not a 3rd party or existing cable.
We also recommend you use the HDMI cable supplied. If using an alternative cable, ensure it complies with UHD 4K Standards.
- Place your TV Hub away from any obstacles which could block its Wi-Fi signal.
- Don’t put your TV Hub on top of another device — this may cause overheating.
- Avoid using a portable TV aerial — this can interfere with your TV channels & signal. Please see our support article for more information.
- Leave your TV Hub on standby so that important updates can be added automatically.
To really personalise your TV experience, download some Apps onto your TV Hub from the Google Play Store.
- Press the Home button on your remote
- Select Apps in the Featured Apps area
- Press Down twice to access the All Apps list
- Locate the Google Play Store App and press OK
- Find an App you like (there are thousands) and press Install
Once downloaded, you can Open the App or quickly access all your Apps later on from the Home menu.
For more information, please check out Google Play Store content .
Your remote control will not auto-sync with your TV or Soundbar. If you would like to adjust the volume on your TV using the TV Hub remote, you can easily set it up by following the simple steps in our Remote control guide .
TalkTalk TV 4K Box setup
- TalkTalk TV 4K Box
- 1.5 m Black HDMI cable
- Remote control
- (2 x AAA batteries included)
- Power supply: (make sure you have a spare plug socket within 1.5 meters of your TV)
- Place your TalkTalk TV 4K Box away from any obstacles which could block its Wi-Fi signal.
- Don’t put your box on top of another device — this may cause overheating.
- Avoid using a portable TV aerial — this can interfere with your TV channels & signal.
- Leave your box on standby so that important updates can be added automatically.
- When connecting your TV box to your Wi-Fi, you can only pick from the list of available networks displayed on your TV screen. You're unable to manually enter a networks Service Set Identifier (SSID).