Changes and improvements

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We're making some some changes behind the scenes changes. There's nothing you need to do and we'll be in touch when it's your turn to experience our changes.

We’re switching things up – here’s what you need to know

Over the next few months, we’re making a few behind-the-scenes changes that’ll give you a better, smoother service. Right now, there’s nothing you need to do - just keep an eye on your inbox and we’ll let you know when it’s your turn.

Here’s what to expect:

Your account number’s changing - We’ll send you a new account number. That’s it. No change to your service, price or details.

Your bill’s getting a refresh - A new look and layout are coming your way. When it’s live, we’ll send you a simple guide breaking it all down.

Manage it all in the new TalkTalk App -We’re switching to a new TalkTalk App – faster, smarter, and easier to use. Don’t worry, we’ll show you how to download it.