Understanding Your Data Rights

Last updated
Save as PDF

UK GDPR means you have increased rights over, and access to, the information we hold about you. It's really easy to understand once you've got to grips with the basics. Here's everything you need to know, without the confusing legal jargon.

The UK General Data Protection Regulation (UK GDPR) alongside the UK Data Protection Act 2018 provides a number of information rights. Our short guide explains everything that you need to know.

We're committed to keeping your information safe and private

In our privacy policy, we explain how Data Protection legislation applies to you and your relationship with TalkTalk. It reflects our open and honest approach to collecting and using your personal information.

In summary, it covers what information we collect, how we collect it, how we use the information, who we’ll share it with and what your rights are.

The basics

Don't worry, here's everything you need to know.

Choose from the below for more information about your data and how we use it.

YOUR RIGHTS

Data Protection legislation provides you with a number of Information Rights. You may exercise these rights free of charge and we'll fulfil your request within one month. After receiving your request, we may need to contact you to verify your identity and/or confirm the details of your request. This is to ensure the security of the information we will provide you with and/or help us to fully fulfil your request.

If you’d like to know more about your Subject Access Requests (SAR) rights and how we administer them, please see the information we have provided

Once your information request is complete, we'lll upload your files to our TalkTalk Information Request portal. To assist you we have included step by step instructions :